top of page
  • Do I need to create an account to place an order?
    No, you can place an order as a guest without creating an account. However, registering for an account offers additional benefits, like tracking your purchases, review your purchase history and receive discounts.
  • What are the benefits of creating an account?
    Creating an account allows you to: View Order History: Access details of your past purchases. Save Shipping Information: Streamline future checkouts by saving your address. Manage Subscriptions: If you have product subscriptions, monitor and update them easily. Access Wishlists: Save products for future reference. Store Payment Methods: Securely save credit card information for quicker transactions.
  • How do I update my account information?
    To update your account details: Log in to your account. Navigate to the "My Account" section. Edit your personal information, such as name, email address, and shipping details. Save the changes to ensure your information is up to date.
  • How can I reset my password?
    If you've forgotten your password or wish to reset it: Go to the login page. Click on the "Forgot password?" link. Enter the email address associated with your account. Check your email for a password reset link and follow the instructions to set a new password.
  • How can I view my order history?
    To view your past orders: Log in to your account. Go to the "My Orders" section. Browse through your previous purchases and view details of each order. If you don't have an account, please locate your order confirmation email for details of your order. By creating an account, you enhance your shopping experience with personalized features and easily manage your orders and preferences.
  • How can I track my order?
    Once you place your order, we’ll send you a magic link! Use it to track your order’s journey and sign up for email updates so you’re in the loop every step of the way. ✨📦
  • Do you offer international shipping?
    Yes, we offer worldwide shipping to most countries and regions with the EXCEPTION of: Crimea, Luhansk, and Donetsk regions in Ukraine, Russia, Belarus,Ecuador, Cuba, Iran, North Korea, and Syria
  • Can I change or cancel my order after it’s placed?
    We can't guarantee that we will be able to make changes or cancel your order, due to the potential logistics complexity, but please reach out to us as soon as possible via vitruviannomad@techyuniverse.com and we will do our best to help you.
  • What are the delivery options available at Techy Universe?
    At Techy Universe, we offer standard delivery options for our customers. Standard delivery typically takes between 2-21 business days depending on your location. You will be able to see the estimated delivery time for your item during checkout (before paying). Additionally, we provide tracking information for all orders to keep you updated on the delivery status.
  • What is your return policy?
    Any misprinted/damaged/defective or incorrect items deemed an error on our part we will cover at no extra cost to you. Please note that al problems must be reported within 30 days of receiving your product. Due to the nature of our business and our mission to reduce waste, we are unable to accept returns of products due to customer remorse or incorrect information given by the customer during check out (Address, Name, Size, Product). If you have any issues and want to return your product please contact us at returns@techyunverse.com and we will try our best to hep you. For more details please refer to our Shipping & Returns page.
bottom of page